Privacy Policy
Privacy Policy for PROOVA
At Proova, accessible from www.Proova.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that is collected and recorded by Proova and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website and App with regards to the information that they shared and/or collect in Proova. This policy is not applicable to any information collected offline or via channels other than this website and App.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and App
- Improve, personalise, and expand our website and App
- Understand and analyse how you use our website and App
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website and App, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Proova follows a standard procedure of using log files. These files log visitors when they visit websites or App. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website and App, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Proova uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website or App that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies” from Cookie Consent.
Google DoubleClick DART Cookie
Google is one of several third-party vendors on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
Our Advertising Partners
Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.
Google: https://policies.google.com/technologies/ads
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Proova.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Proova, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content that you see on websites that you visit.
Note that Proova has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Proova’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Profiling and Automated Decision Making
We may use some instances of your data in order customise our Services and the information we provide to you, and to address your needs - such as your country of address and transaction history. For example, if you frequently send funds from one particular currency to another, we may use this information to inform you of new product updates or features that may be useful for you. When we do this, we take all necessary measures to ensure that your privacy and security are protected - and we only use pseudonymised data where ever possible. This activity has no legal effect on you.
As part of being a highly technical and innovative company, we may use Automated Decision Making (ADM) in order to improve your experience, or to help fight financial crime. For example, so that we can provide you with a fast and efficient service, we may use ADM to verify your identity documents, or to confirm the accuracy of the information you have provided to us. None of our ADM processes have a legal effect on you.
Children’s Information
Another part of our priority is adding protection for children online. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Proova does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website or App, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
WE RESERVE THE RIGHT TO RELEASE USERS’ DATA IN THE EVENT OF AN INSURANCE CLAIM – AS LAID OUT IN SECTION 22 Of PROOVA’S TERMS AND CONDITIONS AS FOLLOWS:
22. Sharing your Stored Data
22.1 Following an insurance claim or when you hire a vehicle you may request to share data with the supplier or insurance company. We will do this at your request and provide direct access to it.
22.2 Following sharing of data with a 3rd party at your request we are no longer responsible for its security or how it may be used, and you may then be subject to the terms and conditions of a 3rd party for which Proova.com cannot be held liable. Proova.com is not responsible for the actions of the 3rd party in respect of use or storage of your data.
22.3 In the event a 3rd party who has been legitimately shared your data is subject to a data breach you indemnify Proova.com fully against all and any claims however derived due to the breach.
